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Product Manager Visa Services

in Belgrade • Posted 3 months ago

Product Manager Visa Services

Viselio logoViselio is a travel start-up headquartered in Switzerland and Serbia. Our revolutionary end-to-end solution for visa applications digitalizes and simplifies travel visa applications and travel documentation for business and leisure travelers around the world.

In order to further strengthen our position in the B2B and B2B2C environment, we are looking for a

Product Manager Visa Services

(Located in Belgrade)

Your responsibilities: 

  •  Overall responsibility for managing the availability, design and delivery of all products (destinations, visa types, services, ancillaries, etc.) offered by Viselio across the different channels (business travel & leisure travel)
  • Design and implement new services or destinations offered on the Viselio platform together with your peers in Sales, IT, Process Management and Operations
  • Plan, define and implement new features and functionalities on the Viselio platform
  • Manage and optimize existing ancillary services and introduce new ones
  • Continuously improve the end to end customer experience and communication from placing the order to delivery of the documentation
  • Unify, simplify and standardize the services offered by Viselio across the different markets
  • Own and manage the destination and service portfolio (visa types, processing times, etc.) across all our 7 European markets

What are the requirements?

  • Proven track record in a product management function in the service or travel industry
  • You like to please customers and deliver an outstanding experience
  • You are independent and self-driven
  • Outgoing and engaging personality with extraordinary drive and energy
  • Results-oriented approach with keen attention to high quality, details, and accuracy
  • Strong written and verbal communication skills
  • Strong organizational skills
  • Ability to prioritize across multiple tasks and deliver high-quality outputs in a timely manner
  • Languages: English C1+, knowledge of German or French is considered a strong advantage

Why Viselio?

We offer:

  • Dynamic, friendly and international working environment
  • Modern downtown office with everything you need
  • Competitive salary and benefits
  • Health insurance
  • Participate in building a start-up
  • Serbian lessons

 

This position is based at our office in Belgrade. We are happy to help with visa, moving, and accommodation. Our company language is English.

 

Starting date: ASAP

 

If you are responsible, communicative and organized and think we are a match, we would love to meet you. Please send us your CV written in English and Cover letter including your references to jobs@viselio.com. We are looking forward to hear from you!